Every Modtrim product is made to order according to your selected or approved specifications. For this reason, all sales are final once production begins, and we do not accept returns or exchanges for changes of mind, personal preference, or customer-approved measurements and selections.
If your order arrives damaged, defective, or materially different from the confirmed specifications, contact support@modtrim.com** within 48 hours of delivery**. Please include your order number and clear photographs of the product and packaging. We will review the issue and provide an appropriate solution, which may include repair, replacement parts, replacement, or a refund.
Natural variations in wood grain, veneer, texture, and color are not considered defects.
Please review all dimensions, materials, finishes, and order details carefully before purchasing.
View our complete Return & Refund Policy: https://modtrim.com/policies/refund-policy
